This training is designed to equip participants with skills in understanding and managing complex emotional scenarios. The program emphasizes practical applications, including managing personal emotional triggers, navigating conversations about feelings, and fostering safe and supportive environments. The comprehensive approach aims to enhance participants' ability to support others while maintaining their own emotional health and well-being.

Session 1: Feelings

Overview: Introduction to the training's structure and goals.
Key Topics: Exploring the nature of feelings, their evolutionary role, and their impact on behavior; understanding the influence of personal history and culture on emotions; addressing common barriers in discussing feelings; strategies for initiating conversations about emotions.
Skills Developed: Self-awareness, authenticity, grounding techniques, managing personal emotions.

Session 2: Listening and Empathy

Overview: Exploring the skills of empathy and active listening.
Key Topics: Understanding empathy, differentiating it from advocacy, tackling barriers to empathic communication; practical exercises for empathic listening and maintaining neutrality.
Skills Developed: Empathetic engagement, active listening, overcoming communication barriers.

Session 3: Empathic Self-awareness

Overview: Focusing on self-awareness in emotional contexts.
Key Topics: Exploring personal emotional triggers and responses; managing and observing personal emotions; techniques for staying grounded and centered.
Skills Developed: Self-regulation, emotional awareness, grounding practices.

Session 4: Strategic Empathy

Overview: Learning about strategic empathy.
Key Topics: The importance of body language and presence; recognizing and responding to emotional cues; understanding and navigating intense emotional states.
Skills Developed: Recognizing emotional distress, trauma support strategies, maintaining personal emotional safety.

Session 5: Diversity, Disclosure, and Specific Skills

Overview: Managing self-disclosure and cultural sensitivity.
Key Topics: Complexities of self-disclosure; balancing empathy with advocacy and cultural awareness; addressing compassion fatigue and vicarious trauma.
Skills Developed: Cultural sensitivity, effective self-disclosure, managing professional emotional health.

Session 6: Final Themes and Next Steps

Overview: Consolidating skills and planning future applications.
Key Topics: Creating a sense of belonging, trust, and safety; reflecting on the learning journey; considering next steps in skill application.
Skills Developed: Fostering safe environments, reflective practice, skill application planning.